Why aren’t email addresses automatically added to my lists after sign-ups

DWQA QuestionsCategory: Building Out Your ListsWhy aren’t email addresses automatically added to my lists after sign-ups
Robert Thanh Parker Staff asked 4 years ago
1 Answers
answered 4 years ago

Why you might not see email addresses added to your Mailing List when using Mailing List specific sign up form

If you’ve just added the HTML for the Mailing List specific Sign Up Form to your site and submitted your address to the form, you might be wondering why you don’t see your email address in the Mailing List. Charley Sign Up forms are, by default, double opt-in. This means visitors who sign up will need to first click-through a confirmation email prior to their email addresses being added to the list.

While this two-step process may seem cumbersome, it ensures that your lists stay clean and that you are, in fact, sending to real recipients.

How do enable or disable Double Opt-ins for my sign up form?

In your Mailing List, there’s a tab called List Settings. In it, you’ll find a section for General Settings which has additional options for your sign up form. Changes made here will reflect in the HTML that you can copy from the Mailing List specific Sign Up form.

double opt in

If you’d like to keep double opt-in enabled, you have additional customization for the From Name and From Email Address for the Confirmation email. By default, the from name is “List Processing” and the from email address is [email protected].