test emails not sending

DWQA QuestionsCategory: I Need Helptest emails not sending
Harriet asked 12 months ago

Hi there – I’ve tried sending several test emails for a campaign over the past few hours, but they have not arrived. I have a campaign to get out today, any idea why they might not be working?

Russ Garabelis Staff replied 12 months ago

Hello Harriet. My name is Russ Garabelis with Charley. If you could provide your company name and site ID, I will have a better idea of what’s going on with your emails. If you don’t know your site ID, I’ve attached a screen image to help – https://i.imgur.com/WueuMW8.png. It would be easier if you just email me directly at [email protected]. Look forward to working with you. – Russ